Returns

We are very sorry that you would like to return a product because we want you to be completely satisfied with your shopping. To return a product or to report any issue with a delivery please email as at : hello@organicandfriends.com and we will supply you with an address to return it to.
Please return the product within 14 days of the date of receipt and enclose a prepaid returns label to help the returns team act accordingly and make sure you receive your replacement or refund within 14 days of us receiving your item. Please print out the returns form and returns label, place the returns form inside the parcel and attach the returns label to the outside of the box, after that you can take it to your local Post Office.
Please obtain a proof of postage from the post office just in case you need to claim compensation. This is in line with your statutory rights. We appreciate your understanding and if you need more help from us concerning your return/refund please let us know in your email, we are also very happy to call you if you would prefer to talk to us, thank you.

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